Tips Uniforms offers refunds and store credit for most items within 30 days of receipt of shipment.
If you wish to find out if your item is accepted as a return, please call us at 1-215-882-3200 to obtain an RMA.
If you need to exchange an item for a different size or color, you will need to return your old items and place a new order.
Please note that all returns are subject to a 15% restocking fee. We do NOT provide paid shipping labels for your return. We reserve the right to refuse any returns that do not meet the requirements for a refund shown below.
Requirements for a refund/store credit:
- Items must be in new condition
- Items must be returned with all original packaging and accessories
- All shoes and garments must be unworn.
- Return package must display an RMA # on the outside of the package. Packages will be refused without an RMA #.
EXCLUSIONS TO RETURN POLICY:
THE FOLLOWING ITEMS ARE NOT RETURNABLE FOR CREDIT HOWEVER MAY BE EXCHANGED FOR SIZE:
- Housekeeping apparel
- Waitstaff Jackets and Pants
- ANY ORDER UNDER $150.00 CAN NOT BE RETURNED.